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KUALA LUMPUR, Malaysia, Feb. 3, 2025 /PRNewswire/ — Global communications platform Infobip has partnered with NTT Com On-line Advertising and marketing Options Company to assist the launch of NTT’s omnichannel communication platform, NTT CPaaS, in Japan. The partnership offers companies with an modern communication resolution integrating dependable SMS and Voice supply and Communication Platform as a Service (CPaaS) know-how localized for the Japanese market.
As communication wants evolve, companies and types more and more search modern options to boost buyer engagement and meet communication necessities. This partnership combines the SMS and Voice high quality of NTT group, the biggest SMS supplier in Japan, with Infobip’s market-leading CPaaS know-how, delivering cutting-edge no-code omnichannel options and buyer engagement resolution Moments alongside its generative AI platform AI Hub.
By means of the collaboration with NTT, Infobip helps the Japanese market with a collectively localized CPaaS platform, offering companies and fee choices in Japanese. The platform is designed to seamlessly combine with current enterprise methods, supporting SMS use instances and Voice companies which can be a part of NTT Com On-line’s providing to its prospects. The partnership will add new channels resembling webRTC, live-chat, and worldwide SMS and Voice for the Japanese market.
Infobip is acknowledged as a world CPaaS chief by analyst companies resembling Gartner and Metrigy. It’s a trusted companion of multinationals like Microsoft, Apple, Meta, and Adobe, alongside modern scale-ups resembling Uber.
Yoshie Tsukamoto, President and CEO at NTT Com On-line, stated: “We’re excited to launch NTT CPaaS in collaboration with Infobip and maintain the best regard for Infobip’s technical excellence. NTT CPaaS is a communication platform constructed on three layers of top-tier companies: extremely dependable SMS and Voice options offered by NTT Com On-line, world-class communication utility know-how from Infobip, and NTT Com On-line’s in depth experience in options and assist inside the Japanese market. We’re devoted to empowering companies to boost buyer experiences by enabling seamless omnichannel communication with their finish customers by NTT CPaaS.”
Silvio Kutić, CEO at Infobip, stated: “Together with NTT Com On-line, we’re bringing transformative CPaaS options to Japan, enabling companies to ship omnichannel experiences that improve buyer engagement, drive innovation, and adapt to evolving communication wants in a linked world. We’re excited to contribute our experience and work intently with NTT to set new benchmarks in communication know-how. We look ahead to constructing and innovating collectively, delivering worth for companies of their digital transformation.”
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